Total K9 Connection was founded in 2008 by Heather Schmidt. With over 10 years of dog grooming experience, Heather has a passion for finding great new products and educating customers.
Heather focuses on providing excellent customer service, and encourages feedback from her customers. She wants to know how the product is working for them, and enjoys helping customers get the most out of the items they purchase. When she gets asked a question she doesn’t know, she enjoys researching and finding the best solution for the customer.
After owning a window and siding business for over 20 years, Heather was looking for a change. She had years of experience grooming Chows. She had also been grooming Havanese for about a year and working on competitive obedience and rally with them. After showing her Havanese at a few dog shows, she decided to sell dog supplies as a side job. This soon turned into a full-time business. Total K9 Connection exhibited at its first out-of-state dog show in Ridgefield, Washington at the end of 2008 and has been growing ever since.
Heather is always searching for the best new products to make the grooming process easier. She loves meeting new people and educating them about the products. She enjoys traveling and seeing new places as she exhibits at various dog shows around the Northwest. Heather hopes to meet you at a show soon!